Privacy Policy

Our website page that explains who we are can be found here: https://www.epilepsynetwork.com.au/#about

Your Privacy – Our Policy

The new privacy principles protect the right of the patient with regard to the use of the information provided to us and also provide patients with the right to review their own record and correct any issues that are believed to be incorrect. In this practice all patient information is securely recorded on computers in files that cannot be erased. In line with Best practice, backup copies are made and stored securely.

In the interests of your health this information will be sought from you and be recorded by us. If there is information you do not divulge, that information cannot be considered in the management of your medical problems. Information will be forwarded, in the course of normal medical management, to your referring doctor, your general practitioner (if he or she is not the referring doctor) and any other healthcare professionals you nominate, unless you specify that this should not be done. Information you provided will be stored on our database and may be accessible to other doctors associated with this practice who may also provide coverage your principal consultant is not available. In compliance with the Commonwealth and State Privacy Acts, this data may also be accessible to our software and hardware managers who have signed confidentiality agreements. We may also send the data for transcription to other organisations, locally and internationally. Any information you do not want divulged should be clearly identified at the time of consultation.

As per the appropriate legislation, then we are directed to do so, for legal purposes, information may be divulged to Court or its officers. The guidelines do provide that where a dispute may arise, the practitioner does have the right of disclosing appropriate information to the medical defence organisation, insurance companies and lawyers, without obtaining prior consent. The National Privacy Principles provided the patient with the right of access to the information accumulated by this practice. It is our policy that this will be made available to the patient on request. A charge may be rendered to cover the costs of retrieving the information from the computer and for the doctor’s professional time if there is any requirement for the preparation of specific reports.

Our concern is that the best standard of care be provided to you as a patient and that confidentiality be maintained at all times, in keeping with the National Privacy Principles and in line with the appropriate legislation. If there are any areas of uncertainty, please discuss the issues with your doctor.

Statement: I certify that I understand the privacy principles that dictate the handling of my data within this practice. I consent to my complete medical records from other medical practices or hospitals being sent, faxed delivered to epilepsy network Australia for the purposes of my ongoing medical management. I agreed to my medical information to be emailed electronically to any of my treating medical practitioners.

NB: Workcover/TAC accounts-it is the responsibility of the patient to supply written approval by a third party/insurer of acceptance of the financial responsibility for their accounts. Workcover/TAC patients will be held responsible for the account in the absence of approval and/or payment.

TAC patients-Pre approval is required from TAC for any accident prior to 14 February 2018